Increasing Investor Confidence & Engagement With AI
The Customer Rakuten Securities is one of Japan’s leading global trading ...
In 2025, many anticipated an AI revolution in which automation, streamlining, and decision-making would be delivered by the leading LLM models. Instead of full AI adoption, 2025 became a year of reflection and groundwork; where enterprises discovered the need for AI agents that are specialized, transparent, and deeply integrated in order to deliver real, lasting value.
Across industries, organizations experimented widely with AI agents, yet adoption remained measured, particularly in highly regulated sectors. Specialized technology, explainability, and human-in-the-loop workflows emerged as key enablers for AI’s integration into investment decision-making.
BridgeWise leverages these key insights, emphasizing that meaningful AI adoption in finance depends on transparency, regulation-aligned design, and systems that incorporate human expertise. Our perspective is shaped by a commitment to explainability, global accessibility, and adaptable AI that strengthens institutional decision-making and investor trust.
This report synthesizes research findings from AlphaSense, KPMG, OECD, and IBM, highlighting how BridgeWise translates these insights into practical innovation.
According to a recent report “The Year of AI Agents? What Really Happened in 2025”[1], this year marked a turning point: every major platform launched agentic capabilities, but most enterprises remained in pilot mode. Only 11% of organizations reported deploying AI agents broadly, while 65% were still experimenting.
The gap between excitement and execution revealed a key truth: in the world of finance and investments, innovation only scales at the speed of trust and precision.
The future of AI in finance will be shaped not by automation alone but by how effectively AI can support analysts, advisors, and portfolio managers with clearer, more contextualized and refined intelligence. This outlook underscores the need to provide clear, actionable, investment insights, which remains a core focus for us at BridgeWise.
Supporting this trajectory, KPMG’s 2025 Global Tech Report also notes that financial institutions remain cautious, prioritizing explainability, governance, and data integrity over rapid automation. With the most successful implementations focusing on human-in-the-loop workflows and auditable, outcome-driven models.
While 65% of organizations experimented with AI agents in 2025, only 11% implemented them at scale. The hesitation stems from regulatory uncertainty, technical limitations, and the need for explainable outcomes. For example, Walmart automated 95% of accessibility compliance fixes with AI agents, a case study with measurable ROI performance.
BridgeWise Take: In our experience, adoption accelerates when AI systems are grounded in reliability, auditability, and security. In our philosophy, companies must ensure that AI aligns with regulatory expectations, and provides clarity, making it easier for institutions to trust, evaluate, and govern AI-assisted decision-making.
Off-the-shelf generative AI tools struggle in high-stakes, regulated environments. A 70% task failure rate in real-world financial use cases proved that general-purpose models lack domain understanding.
BridgeWise Take: We believe domain specificity is essential. A “one-size-fits-all” model cannot be used in the finance sector, where even a 1% error can have outsized consequences. Our approach prioritizes financial context, global market coverage, and models built around investment logic, delivering precision for nuanced trading decisions.
OECD warns against overreliance on “fully autonomous” systems. Most AI agents increasingly act as advisors, not autonomous actors–proposing actions that human experts evaluate. This hybrid approach enhances confidence, governance, and client communication.
BridgeWise Take: We believe AI should be designed to complement advisors’ decisions, ensuring investors remain in control while benefiting from faster, data-driven insights. The shift from “copilot” to “colleague” combines AI’s analytical power with human judgment. This hybrid approach supports CFOs, analysts, and wealth advisors, enhancing decision quality and sustaining investor trust.
Enterprises rejected black-box AI. Recent surveys confirm that trust and transparency are prerequisites for AI adoption. Financial institutions demand AI systems that can explain their reasoning, prove compliance, and document decision paths.
BridgeWise Take: AI adoption depends on clarity. Our principle is that every insight should be understandable and traceable. Investors and regulators must understand why an action is recommended, in order to act. Transparency, information clarity, and assurance that each recommendation has an understandable rationale, ensures that clients, regulators, and advisors can understand and trust each outcome.
Platforms like AWS, Salesforce, and AlphaSense launched platforms with integration into hundreds of enterprise tools. However, regulation still lies at the heart of finance due to risks of hallucination, bias, deepfake-driven fraud, and opacity in model reasoning. AI’s capacity to manipulate markets via synthetic media or flawed algorithms poses systemic risk if left unchecked. KPMG highlights the importance of balancing automation speed with governance maturity.
BridgeWise Take: Our approach is shaped by the belief that AI must work within institutional and regulatory realities. We focus on alignment with governance frameworks, global markets, and worldwide standards, making our technology enterprise-ready for integration.
The biggest success stories of 2025 came from companies using AI to enhance human expertise, not by replacing it. AI agents enable faster research, smarter portfolio rebalancing, and personalized insights without supplanting wealth advisors.
BridgeWise Take: We see AI as a catalyst for better decision-making–supporting professionals with broader context, deeper analysis, and faster access to signals across markets. In finance and investing, AI enables personalized insights, rapid analysis, and proactive client engagement, improving outcomes for clients and institutions alike, therefore amplifying human judgement.
Governance before scale
AI adoption in finance slowed not from reluctance but from regulation. Institutions are learning that explainability and auditability determine success. Every AI output should be traceable and defensible, with human oversight built in.
Specialization over speed
Generic models still stumble in finance. Domain-specific, regulation-aware tools deliver reliable forecasting, scenario modeling, and portfolio insights. The next phase is less about acceleration and more about precision.
Incremental transformation
Finance teams are already seeing measurable gains: budget simulations and liquidity reports in seconds; IBM reports 43% fewer uncollectible balances and 25% lower invoice costs after AI integration. The challenge now is scaling pilots into performance.
Democratization of Wall Street: New Frontiers
AI’s impact is no longer confined to trading floors: asset management, insurance, and banking increasingly rely on AI for research, analytics, and client engagement. This expanding frontier, and lower barriers to entry into the investment world, provides everyday investors with access to advice, credit, reports and analysis. However, challenges remain in addressing AI literacy gaps to prevent new inequalities–training and clear communication are key to inclusive adoption.
CFOs: Operationalize explainability. Treat every AI output like a financial audit trail: traceable, defensible, and aligned with compliance. Build human oversight into automation pipelines from day one.
Portfolio & Asset Managers: Move from reaction to anticipation. Use AI not just for analysis but for foresight, including scenario modeling, stress testing, and dynamic allocation that adapts to market sentiment in real time.
Institutions: Shift from pilot mode to performance mode. 2026 should be about measurable impact: reducing costs, enhancing reporting speed, and translating AI insights into client value.
Across the board: Build literacy before scale. Make AI tools intuitive and interpretable for every team, from risk to client relations. Empower understanding before expansion. Redefine Success: Measure AI not by automation speed but by explainability, accuracy, and compliance.
2025 taught us that AI agents do not replace human judgment, they enhance it. They are co-pilots in spreadsheets, silent auditors in compliance logs, and invisible architects of financial strategy.
BridgeWise provides the tools to make AI actionable, trusted, and personalized: helping advisors scale smarter, deliver tailored client outcomes, and meet regulatory expectations.
2026 will be the year of trust-driven scale, where transparent, domain-specific AI finally earns its place in financial institutions. BridgeWise is building that future, one explainable recommendation at a time.
To learn more about BridgeWise AI and how it supports investors, sign up for a demo today.
*1. https://www.alpha-sense.com/resources/reports/2025-year-of-ai-agents
The Customer Rakuten Securities is one of Japan’s leading global trading ...
By Gaby Diamant, BridgeWise CEO Earlier this week, there was a brief online and social media ...